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Guest house · Rome · Lazio

Palazzo Medusa

A restored Roman hotel near the river and Piazza Navona, with quiet, soundproofed rooms and a staff that goes out of its way.

  • Soundproofed, allergy-free rooms
  • Paid airport shuttle and car hire
  • Welcome drink and daily housekeeping
8.5 Great 406 reviews Booking.com 8.5 · 406 reviews

About

Palazzo Medusa

Palazzo Medusa sits in the heart of Rome, within walking distance of the river, Piazza Navona, the Vatican and the Colosseum. The building has been carefully restored, and the interiors mix modern touches with a cozy, traditional feel.

The hotel offers a range of practical amenities: soundproofed rooms, allergy-free options, a paid airport shuttle, car hire, and an electric vehicle charging station. A daily breakfast is served at the café next door, and the staff are known for their helpful, patient guidance.

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • Concierge desk
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Exceptional staff — Guests repeatedly praise the team for going out of their way—whether walking guests to landmarks, offering dining suggestions, or arranging transport.
  • Great location — Within walking distance of the Vatican, Colosseum, and Piazza Navona, yet on a quiet street.
  • Clean, quiet rooms — Rooms described as spotless, quiet, and well-appointed, with soundproofing and allergy-free options.
  • Solid value — Rated 8.4 for value, with a price from £136 per night in central Rome.

Worth weighing

4 to weigh
  • Limited check-in window — Check-in is only between 15:00 and 22:00, which may be tight for late arrivals.
  • No pets allowed — The hotel does not accept pets, so travellers with animals need to look elsewhere.
  • Breakfast not always on-site — Some guests mention breakfast is served at the café next door, not in the hotel itself.
  • Parking may cost extra — Parking is available but the input does not specify if it is free or on-site; the presence of an EV charging station suggests a paid or limited setup.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Superior Double Room

  • 1 King-size bed

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Room comforts

  • Air conditioning
  • Heating
  • Mini-bar
  • Tea and coffee facilities
  • Flat-screen TV
  • Soundproofed rooms
  • Allergy-free rooms

Services

  • Concierge desk
  • Housekeeping
  • Laundry
  • Paid airport shuttle
  • Car hire
  • Tours/Ticket assistance
  • Fax/Photocopying

Facilities

  • Parking
  • Electric vehicle charging station
  • Lift
  • Leisure/TV room
  • Luggage storage

Safety & security

  • Safe deposit box
  • Security
  • Smoke detectors
  • Fire extinguishers
  • Key card access

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.5
Great 406 reviews

Guest-rated 8.5/10 from 406 reviews

Booking.com · 8.5 · 406 reviews
8.5Verified guest

“The staff were incredibly helpful, especially Andrea, who patiently walked us to nearby attractions so we couldn't get lost.”

8.5Verified guest

“We had an absolutely amazing stay with no complaints. The breakfast was savoury and offered a wide variety of food.”

8.5Verified guest

“Our double room was stylish and spacious, with hypoallergenic pillows. The location near the river and Navona was ideal, and the food nearby was delicious—Mimi e coco is just around the corner.”

8.5Verified guest

“The hotel is beautifully restored and cozy. Staff like Fabrizio are extraordinary, always smiling and eager to help. Great local restaurants are close by.”

8.5Verified guest

“We had a lovely room and loved being so close to the Vatican and the Colosseum. The kids enjoyed the bike hire, and breakfast at the café next door was a daily treat.”

8.5Verified guest

“The location is fantastic—most attractions are a short walk away. The room was spotless and very quiet, and the staff helped with great dining tips and transport.”

04 — Location

Getting around Rome

The property sits in Rome.

Piazza Navona: A 5-minute walk from the hotel, this famous square is ringed with restaurants and Baroque fountains.

Vatican: About a 15-minute walk, St. Peter's Basilica and the Vatican Museums are reachable on foot.

Colosseum: Roughly a 25-minute walk or a short tram ride; the ancient amphitheatre is a must-see.

Vicolo Sugarelli, 23, Rome, Lazio, 00186, Italy

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-22:00
Check-out
By 08:00-11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
6 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times at Palazzo Medusa?

Check-in is from 15:00 to 22:00, and check-out is from 08:00 to 11:00.

Is there parking at the hotel?

Yes, parking is available on-site, and there is also an electric vehicle charging station.

Does the hotel offer airport transfers?

Yes, a paid airport shuttle service is available. Ciampino airport is about 20 km away.

Are pets allowed at Palazzo Medusa?

No, the hotel does not allow pets.

What breakfast options are available?

Breakfast is served daily at the café next door, offering a savoury spread with a wide variety of food.

Are there family-friendly amenities?

The hotel offers bike hire, which guests with children have enjoyed, and rooms that can accommodate families, such as the Deluxe Double Room with two single beds or one double bed.

The bottom line

Palazzo Medusa is a well-reviewed, centrally located hotel with standout staff and quiet, comfortable rooms. It suits travellers who want a peaceful base for exploring Rome on foot, provided they can work around the check-in window and the lack of pets.

8.5Based on 406 reviews and an 8.5 rating

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